For THOMAS SABO GmbH & Co. Schmuckhandel KG, data privacy is an elementary concern – we want to ensure at all times that your privacy is, and remains, protected when using our online shop.

General

You can always visit the THOMAS SABO Online Shop without providing any personal data. However, for us to provide specific services we need to process, and use, your person-related data. To this end, THOMAS SABO GmbH & Co. Schmuckhandel KG – as the operator of the THOMAS SABO Online Shop – adheres to all valid legal stipulations relating to data privacy, particularly the guidelines pursuant to the Federal Data Privacy Act (Bundesdatenschutzgesetz – “BDSG”) and the Telemedia Act (Telemediengesetz – “TMG”). Your data will only be collated, processed and used if you provide your consent for this or a legal provision allows us to process and/or use your data. To this end, only such data will be collated, processed and used that is required for the execution, and provision, of our services or such data that you voluntarily furnish us with.

What is person-related data?

The Federal Data Privacy Act (Bundesdatenschutzgesetz) describes person-related data as particulars on the personal and factual details of a specific person. In particular, these include data such as your name, your address, your date of birth/age, your gender and your e-mail address.

For what purposes do we collate, process and use person-related data?

• For the processing of orders, deliveries and services
• For the processing of payments (for on-account purchases or direct debit, also for the required credit assessments)
• For communicating with you on matters concerning THOMAS SABO orders, products, services and marketing offers
• For updating and maintaining our customer data
• For the technical optimisation of our Website
• To enable third parties to carry out logistical, technical and other services on our behalf

What information do we collect?

Only information that you have provided us with in our online shop or have passed onto us by other means will be collated, stored and processed. You also have the prerogative not to provide certain information – although this may prevent access for you to some of our offerings, services and features.

Your data is transferred to us whenever

• You enter, and send, an order
• Communicate with us by telephone, e-mail, fax or letter
• You register to receive our newsletter

You can withdraw your permission for the use, processing and forwarding of your data for marketing purposes, write to us at:

THOMAS SABO GMBH & CO. Schmuckhandel KG,
Datenschutz,
Martin-Luther-Straße 20,
D-91207 Lauf,
Germany

or send us an e-mail at dataprivacy@thomassabo.com

However, this does not apply to the data required for processing your orders. Once we have received your written withdrawal, we will not use, process or forward the relevant data for purposes other than processing your orders and we will discontinue sending you marketing materials, including our catalogues.

Newsletter

When you register for the Newsletter your first name, surname and email address will be used with your permission for our advertising purposes. The Newsletter is circulated on our behalf by a service provider. You can unsubscribe to the email Newsletter at any time. Each Newsletter contains a link which enables you to unsubscribe.

Do we forward person-related data to third parties?

To allow us to process your order as best we can, it is necessary for us to forward your data to third parties. For example, within the context of coordinating the dispatch of your order with our logistics partners. Furthermore, we forward your data to business information services and collection agencies for the purpose of credit and identity assessment, credit monitoring and direct debit processes. This is designed to prevent any payment difficulties and to counteract any damages arising from this.

How long is the data stored?

Only for as long as it is required for processing our services or legal stipulations require.

How do we protect your data?

We have technical and organisational measures that protect your data against loss, manipulation and unauthorised access by third parties. We regularly upgrade our security measures to comply with the latest technical developments.
For our online shop and transferring the data entered there by you, including payment information, we encrypt your data using the SSL process (Secure Socket Layer). This is currently the most widely-used and secure data transmission process on the Internet.

Technical and statistical data

When you visit our Website, we automatically collate technical and statistical data on the utilisation of the THOMAS SABO online shop. This includes data such as IP address, browser type and operating system. Furthermore, the date and time of your visits to the individual Website sections are recorded. This data is collated to allow us to continually improve our Website and is evaluated purely statistically and anonymously.

Furthermore, our online shop's Websites collate and store anonymised data – for marketing and optimisation purposes – using etracker GmbH (www.etracker.com) technologies and Google Inc. software, namely Google Analytics. Utilisation profiles can be created with these data using a pseudonym, for which cookies may be deployed. These cookies are small text files stored in the buffer of the page visitor's Internet browser and which collate and store data exclusively in pseudonymous form. The cookies enable Internet browser recognition. Without the separately issued approval of the affected person, the data are not used to personally identify visitors to our online shop and are not merged with personal data relating to the pseudonym bearer. Data collation and storage can be revoked for future use at any time.

This data is only collected for the purpose of data security and for optimising our web services. The data is not evaluated in any other way except for statistical purposes and then always in anonymised form. No personal surf profiles or similar will be created or processed.

Cookies

We use cookies (small text files stored on your computer’s hard drive) to simplify navigation for you. Only these session cookies permit you to use, and comfortably read, the Webpage-wide shopping basket display to ascertain how many articles you have in your shopping basket, and what the current shopping total is, at any given time. If you do not wish to use cookies, set your browser to block cookies. However, we would like to point out that this will also block the use of the shopping basket function.

Remarketing

We use Google Remarketing, a service offered by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (hereinafter “Google”).

Here, Google collates information relating to your visit to our Website. For this, Google uses cookies, which are text files that are stored on your computer. Within the context of remarketing, such cookies are used – on the basis of your visit to our Website – to show you online advertising for our products and services when you visit other Websites.

Processing of the data may, under certain circumstances, also take place in the USA. Google has committed itself to adhering to the US Safe Harbor Framework with the European Union and Switzerland for the collation, utilisation and storage of personal data from Switzerland and the European Union member states. The US Safe Harbor Framework was initiated by the US Department of Commerce. With its certification, Google documents that it adheres to the US Safe Harbor data protection agreements regarding the disclosure, options, data security, security, access and implementation. You can find the Google data protection terms and conditions here.

You can deactivate the use of cookies with Google. For detailed information on deactivating cookies, go to the Google ads deactivation page. Alternatively, users can have the utilisation of cookies deactivated by third parties by logging on to the Network Initiative deactivate page. However, you will then not be able to fully use all the functions on our Website. For further tips and information, click here.

Where can you receive information relating to your data stored with us?

You have the right to demand information relating to your data stored with us. In the event that the data has been incorrectly, or illegally, stored, we will gladly correct, block or delete this data. You can request the deletion of data at any time. For this reason, we kindly request that you inform us of any changes to your data. In the event that you have any queries relating to data privacy, please contact:

THOMAS SABO GMBH & CO. Schmuckhandel KG,
Datenschutz,
Martin-Luther-Straße 20,
D-91207 Lauf,
Germany

or send us an e-mail at dataprivacy@thomassabo.com.

Changes to this data protection declaration

We reserve the right to change or supplement this data protection declaration as required. Any changes will be published here, which is why you should access this site regularly so that you will be informed at all times about the latest status of the data protection declaration.

Status: December 2011