Dispatch and delivery

Postage costs International: USD 3,90
Free postage for orders over: USD 50,00

In most cases, the delivery takes between 2 and 4 working days from receipt of order. However, delivery can take longer as we work with external logistics partners. We kindly ask for your understanding.

Delivery is made by our logistics partner DHL, from Monday to Saturday. If the deliverer is unable to deliver to you, he/she will leave a notification card in your letter box. The parcel will then be kept at your local Post Office for you to collect for 7 working days.

Please use our alternative delivery address service and have your order comfortably delivered to your workplace, for example. Please note that the order billing address and the order delivery address must be in the same country. Please note that deliveries to addresses for general delivery, to a PO Box or BFPO addresses are not possible.

Unfortunately, we are unable to deliver to the following countries / EU regions:

  • Norway,
  • Canary Islands (Lanzarote, Fuerteventura, Gran Canaria, Tenerife, La Gomera, La Palma and El Hierro), Balearic Islands (Ibiza, Formentera, Majorca and Menorca), Ceuta,
  • Channel Islands (Jersey, Guernsey, Alderney, Sark and Herm)
  • San Marino, Andorra, Vatican City, Monaco
  • and French Overseas Territories (Guadeloupe, Martinique and La RĂ©union).

We assume the customs processing for deliveries to countries outside the EU. Please note that we have to state the value of the articles for legal reasons. Unfortunately, this also applies to gifts.